Fireflies
AI meeting assistant that joins your calls, transcribes them automatically, and generates summaries with action items for your CRM.
About Fireflies
Fireflies.ai joins your Zoom, Google Meet, or Microsoft Teams calls as a bot, records and transcribes the conversation, and generates a summary with key topics and action items shortly after the meeting ends. Transcripts are searchable across your whole meeting history, and integrations push notes directly into tools like Salesforce, HubSpot, Notion, and Slack — useful for sales and customer-facing teams who need a reliable record without manual note-taking. The free tier includes a limited number of transcription credits and storage, enough for occasional use; paid plans starting around $10 per seat/month raise limits and add features like analytics on talk time and sentiment. Transcription accuracy is generally strong for clear audio but drops with heavy accents, crosstalk, or poor connections, and some participants may find an always-recording bot intrusive if not clearly disclosed.
Pros
- ✓Automatic meeting transcription and summaries
- ✓Integrates with major conferencing tools and CRMs
- ✓Searchable meeting library
- ✓Useful free tier for occasional use
Cons
- ×Free tier limits transcription minutes and storage
- ×Accuracy drops with accents or crosstalk
- ×Recording bots require clear disclosure to participants
Use Cases
Sales call notes
Meeting summaries
CRM logging
Team knowledge base
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Tags
Free / from $10/seat/mo
freemium